Passport and Notarial Services at the High Commission will require an appointment. Bookings can be made by selecting the ‘Book Appointment Button’ below.
Further information about booking appointments is available here
How to obtain an Australian Passport in East Africa during COVID-19
The following information should be read in conjunction with the information on the Passports Website.
The Australian High Commission in Nairobi and our Australian Consulate in Kampala, Uganda, continue to offer passport services for Australians in East Africa during the Coronavirus (COVID-19) pandemic.
Please note it is a requirement to attend an interview and lodge your passport application in person, including during COVID-19. If you are in Uganda, please contact the Consulate on:
Australian Consulate, Uganda
Plot 22, Acacia Avenue, CNOOC Building, 3rd Floor, Left wing
Kampala, Uganda (Next to Khana Khazana)
P. O. Box 9421, Kampala, Uganda
Phone: +256 393 515 865
Email: [email protected]
Due to the current border closures, and movement restrictions within countries, if you are outside Nairobi and Kampala and are unable to physically reach the High Commission or Consulate to attend an interview, kindly contact the High Commission for advice: [email protected] .
Be prepared that airport closures and movement restrictions are delaying the delivery of completed passorts.
Australian Passport Information
Applications or renewals of an Australian passport will be accepted by appointment only, Monday to Thursday between 9:00am and 4:00pm, or Friday between 9:00am and 12:00pm (subject to appointment availability and excluding High Commission public holidays)
You DO NOT require an appointment to collect your passport.
Alternatively, you can access the appointment system via www.ahcnairobi.setmore.com. Further information about booking appointments is available here.
Family groups: Please make a separate appointment for each applicant.
Fees are payable in KSH or USD – cash and direct debit and are adjusted monthly in line with the exchange rate. For current fee information please contact the Consular Services Section by email: nair.passports[email protected]
Other Travel Documents
Under some circumstances a limited-validity Emergency passport or other type of travel document may be issued to facilitate urgent travel to Australia. Please contact the Consular Services Section for further information.
For information regarding a child’s passport application without consent from each person with parental responsibility, please refer to Passports explained - child passports. Applications without the consent of both parents named on the child’s birth certificate, must be referred to Canberra. A decision may take up to an additional 6 weeks. *It is advisable not to make firm plans or pay for tickets until approval for the issue of the child’s passport has been confirmed.
The Consular Services Section does not process or provide information regarding Australian visa applications or for applications for Australian citizenship. Information regarding visas and Australian citizenship is available here.